Mergers & Acquisitions
Care Homes, Nursing Homes

Care is not one market. It is a set of national markets that share a demographic driver and almost nothing else.

Who pays, what may be charged, who may operate and how quickly a price increase reaches the operator are determined by national systems that differ more from one another than the underlying service does. A residential care business in Stockholm, in Munich, in Paris and in Manchester delivers broadly the same service and is valued on entirely different terms.

This information is for shareholders of care businesses in Europe considering a sale, and for operators, platforms and investors acquiring into Europe. It sets out how the funding systems differ, what those differences mean for value, who acquires across borders and why the most likely acquirer of a European care business is frequently not domestic.

ConAlliance advises on transactions with an enterprise value between approx. EUR 15m and 250m. Below that range we are not the appropriate adviser, and we prefer to say so at the outset.

 

What ConAlliance does

ConAlliance is an independent mergers and acquisitions advisory firm working exclusively in healthcare and life sciences. We advise in no other industry.

Sell side. Company sales, shareholder exits, succession solutions, and the carve-out of divisions or site portfolios. We act for the selling side from preparation through to closing.

Buy side. Definition of the target profile, identification and confidential approach of businesses that are not for sale, acquisitions, and the build-out of platforms through successive add-ons.

Commercial due diligence. For acquirers and for lenders, including in home care and specialised care.

Valuation. Of operating businesses and, where operations and property are held together, of both separately.

What the sector focus means in practice. Alongside their training as investment bankers and finance specialists, our advisers hold a second qualification in medicine, nursing science, health sciences, laboratory or engineering disciplines, or even in law. In care the effect is visible in the first meeting: the questions concern payor mix, rent cover, staffing ratios and the inspection record, and not only EBITDA and growth. Both sets of questions are legitimate, but only the first determines which part of the earnings an acquirer will later treat as durable. 

In care we have acted on both sides. We have advised shareholders on sales to international groups and we have advised acquirers on their purchases. The mandates are named in our Transactions and References. Where a mandate relationship with a potential acquirer exists, it is disclosed before a sale mandate is accepted and the client decides whether that party is approached.

Insights

For two decades the investment case for residential and specialised care rested on five propositions, and it was largely correct. Demand was demographically assured. Occupancy in a well-located home was close to full. Revenue was underpinned by public funding and therefore insensitive to the economic cycle. Properties were let on long leases with rents linked to inflation. Ownership was fragmented, so consolidation paid a return without any improvement in the underlying service.

Three of the five still hold: the demographic driver, the insulation from the cycle, and the fragmentation that keeps acquirers paying for density.

Two no longer hold, and the distance between the five and the three is where value is now won and lost.

Occupancy has become a staffing question. Beds that cannot be staffed do not earn, and a waiting list does not compensate for a rota that cannot be filled. Licensed capacity, staffed capacity and occupied capacity are three different numbers, and only the third earns.

Indexation has changed sides. The inflation-linked lease, long presented as protection for the investor, moved cost risk onto the operator. Rent adjusts automatically; fees are negotiated and adjust late. What was described as a hedge was a transfer.

What follows. The assets have not become worse. The question asked of them has become more precise. An acquirer no longer asks what a care business earns, but which part of those earnings survives the next wage settlement, the next indexation date and the next fee negotiation. A seller who can answer that with documentation negotiates about price. A seller who cannot negotiates about discounts.

Long-term care is financed in one of four ways, and the distinction determines what an acquirer is buying.

Tax-funded universal systems (Denmark, Norway, Sweden). Services on assessed need, funded from general taxation, with the highest public spending shares. Revenue is procurement-driven, the counterparty is a municipality, private pay is limited.

Mandatory long-term care insurance (Germany, Japan, Luxembourg, the Netherlands, South Korea). Dedicated social insurance contributions and the highest coverage rates of the four. Revenue is negotiated rather than market-set, fee increases require agreement and reach the operator late, and the resident bears a defined co-payment.

Hybrid systems (Australia, and in differing form France). Universal entitlement with an income-related contribution. Revenue combines a regulated care component with a partly free accommodation component, so value depends on the mix.

Means-tested safety nets (the United States, England). Public funding only below defined thresholds, with a substantial share of demand privately paid. Pricing power exists, occupancy follows the local economy, and the catchment area matters more than the payor contract.

Why this is the first question in a cross-border process. Two homes with identical occupancy, staffing and buildings produce different earnings, different volatility and different acquirer interest depending on the system they sit in. An acquirer experienced in one system mis-prices the others in a predictable direction: it treats regulated fee income as contracted revenue, and it underestimates how long a cost increase takes to reach the top line.

This is the structural feature of European care that international buyers most often overlook.

A large share of European care homes are operated under long leases from listed or institutional landlords. Rent is typically indexed and rises automatically. Fees, in most European systems, do not: they require negotiation or approval. When inflation rises, the landlord's income adjusts immediately and the operator's income adjusts late, if at all.

The resulting measure is rent cover, the ratio of property-level earnings to rent. It is the first number a European care investor asks for, and it decides whether a lease is sustainable or will have to be renegotiated. A business with strong occupancy and weak rent cover is a distressed asset. A business with modest occupancy and comfortable rent cover is not.

The same mechanism explains a divergence between countries. Where fee increases require payor approval, the lag is longest. Where a large share of residents pay privately and fees are uncapped, cost increases pass through quickly. (the country characterisation has to be made)

For an owner the practical consequence is that occupancy alone does not describe the position of the business, and for an acquirer it is that a lease inherited unexamined can consume the return on the acquisition.

ConAlliance is headquartered in Germany, and the majority of the cross-border processes we run have a German or DACH party on one side. Three features distinguish the region.

Germany funds care through mandatory long-term care insurance. Volume is predictable; pricing is not. Fees are negotiated with payors and reach the operator late, while wage costs are fixed by tariff obligation and by statutory staffing requirements. That gap is the structural reason why a substantial share of recent ownership changes in German care arose from insolvency rather than from a decision to sell, and it is why timing matters more here than in a private-pay market.

The market is fragmented and consolidates slowly. The thirty largest residential operators hold roughly a quarter of places. The remainder sits with small and mid-sized providers, which is where the transactions are.

Germany: Four sub-markets, four different buyer sets

Sub-marketWhat drives valueWho acquires
Ambulatory careroute density, share of medical treatment care, staffingregional platforms, homecare groups
Residential careoccupancy, rent cover, compliance with state building lawoperator chains; real estate investors separately
Assisted living and shared housingthe ambulatory or residential classification, and the linked care servicedevelopers, funds, campus operators
Specialised and home intensive careshare of shared-housing provision, referrer base, permitsrespiratory and medical gas groups, specialised platforms

Austria and Switzerland follow different funding logics, tax-financed and cantonal respectively, and both have produced operators that acquire across the border into Germany.

Consolidation in Europe has a home base. Of the ten largest for-profit residential elderly care providers in Europe by revenue, five are French; the remainder are German, British, Swedish and Swiss. France exported a model of debt-financed, real-estate-backed, cross-border consolidation earlier and more aggressively than any other European market, and the largest European groups are the result.

That model has been re-priced. Governance and quality failures at one of the largest operators triggered regulatory scrutiny, refinancing pressure and a lasting change in investor sentiment. The consequence for a seller is concrete: quality, staffing and governance diligence is now conducted with an intensity that did not exist before, and an unblemished regulatory record has become a price argument rather than a hygiene factor.

Staffing, not demand, is the binding constraint. Formal long-term care workers per hundred people aged over 65 vary by a factor of two or more across the OECD. The shortage is structural rather than cyclical, reflecting pay levels, working conditions and the size of the cohort entering the labour market. Any valuation built from licensed rather than from staffed and occupied capacity overstates the business.

What follows for the buyer universe. The acquirers capable of paying the most for a European care business are frequently headquartered in another European country, and the acquirers of the real estate frequently in a third. A process confined to domestic buyers omits the group for whom the acquisition is a market-entry decision rather than an incremental one.

Demand is demographic and therefore forecastable. Supply is fiscal and political and therefore not. The share of the population aged over 65 in OECD countries is on a path to rise by roughly half again by mid-century, which is as close to certain as an economic projection gets. What is not certain is how much of the resulting need will be publicly funded, and that is the variable that determines the addressable market. The serious risks in this sector sit on the funding side, not the demand side.

Three distinct investment logics. North American investors approach care primarily through real estate structures and have moved from pure net lease towards arrangements that participate in operating results. European investors approach it through operating platforms with separately held property. Asian markets are building capacity domestically and importing operating know-how rather than exporting capital. The three meet in Europe, which is why the buyer list for a mid-sized European care business is international while the service itself remains local.

The transaction market is cyclical, the acquisition rationale is not. Volumes and valuation levels move with the financing environment. The structural reason for acquiring does not: operators need density to carry central cost and investors need scale to justify platform overhead, and neither motive is suspended in a weak year. A difficult market is an argument about timing and process design, not an argument against a process.

Pan-European operating groups. They acquire for density within a country and for entry into a new one. Entry acquisitions attract the highest prices, because the acquirer is buying a licensed, staffed, operating platform that cannot be built quickly in an unfamiliar regulatory system. Density acquisitions attract disciplined prices, because the acquirer has alternatives.

Domestic consolidators with international ownership. In several European markets the leading national operators are held by international financial investors. The commercial counterparty is domestic; the capital and the investment criteria are not.

Healthcare real estate investors. Listed property companies, funds and REITs acquire the buildings separately from the operations. For an owner holding both, the choice between a combined sale, two separate processes, or a property sale followed by an operations sale on a newly set rent is the decision that most often determines total proceeds.

Adjacent healthcare groups. Providers of home respiratory therapy, oxygen, nutrition and medical supplies acquire care providers to extend an existing chain of supply to the patient. They are frequently the highest bidder for specialised, high-acuity providers, because the acquisition secures access rather than adding volume.

Our access rests on mandate relationships. In our own care mandates the acquiring parties have included international groups, and we have acted for acquirers as well as for sellers. In a sale process we act exclusively for the selling side; a firm without buy-side mandates maybe does not have that conflict, and does maybe not have the access either.

Six measures travel across borders. Their weight changes with the funding system; their relevance does not.

1. Staffed and occupied capacity, not licensed capacity. The first number an acquirer asks for, as a monthly series over at least twenty-four months with a stated reason for every decline.

2. Rent cover. In leasehold structures it determines financeability. In freehold structures its shadow price determines what the property is worth to a separate buyer.

3. Payor mix and pricing mechanism. What share of revenue is publicly funded, negotiated or privately paid, and how long does a cost increase take to reach the top line? Two businesses with the same margin and different answers are not comparable.

4. Staffing quality and agency dependence. A persistently high agency share is a structural margin problem and is not accepted as a one-off adjustment.

5. Regulatory and quality record. Inspection history, open enforcement matters, and the durability of any exemption the business relies on.

6. Key-person dependency. Where payor relationships, recruitment and referral sources sit with one shareholder, an acquirer shifts consideration into deferred structures. This can be reduced before a process and not during one.

What is not a value driver. The number of sites, the age of the business, the breadth of the offering, and awards. These feature prominently in company presentations and play no part in pricing.

Confidentiality. In care, three groups notice a process before it concludes: staff, who in a shortage market can move at short notice; payors and commissioners, with whom fee or contract negotiations are running; and residents and their families, for whom ownership is a decision criterion. A process that becomes known early costs staff and admissions, which are the two measures the price depends on.

ConAlliance works to the following principles. The business is given a code name and the initial approach is anonymised in a form that does not permit identification by region and size. Information is released in stages and the data room is opened section by section and only against a signed confidentiality undertaking. Site visits take place in the second round and are arranged with local management. The client decides the timing and sequence of internal communication on our recommendation. Domestic competitors are approached only on express release of the individual name. ConAlliance brings decades of experience in advising corporate transactions across the Care Services segment, and we understand how to run processes under the highest confidentiality standards.

Additional requirements in a cross-border process. Regulatory diligence has to be organised per jurisdiction and cannot be extrapolated from one country to another. Transaction documentation, warranty practice and customary indemnity structures differ by market. Where operations and property are sold into two different buyer markets, two approaches run in parallel and their sequencing determines the outcome. Language and time zones are a scheduling matter rather than a substantive one, but they lengthen every round.

Frequently asked questions

Is my care business more valuable to a domestic or to an international acquirer?

It depends on whether the acquirer already operates in your market. An acquirer entering a country buys a licensed, staffed, operating platform that cannot be built quickly in an unfamiliar regulatory system, and pays accordingly. An acquirer already present buys incremental density and has alternatives. Neither is reliably the higher bidder, but a process confined to domestic parties removes the entry buyer from the field altogether, and that is the group most likely to pay a strategic price.

Should operations and property be sold together or separately?

That is the decision with the largest effect on total proceeds, and it is taken before the approach. Sold separately, the two assets reach two distinct buyer markets with different return requirements, and the aggregate is often higher. The connecting term is the rent, which simultaneously determines the property value and reduces the operating value. A rent set to maximise the building makes the operations unsaleable. The governing question is what rent the business can sustain.

How do acquirers treat our regulated fee income?

With more caution than commercial revenue. In systems where fees are negotiated or require approval, an acquirer models a lag between cost increases and revenue increases and prices that lag. The relevant disclosures are therefore the date of the last fee agreement, the period it covers and the cost increases incurred since. A seller who completes a fee round before a process removes an uncertainty that the acquirer would otherwise resolve in its own favour.

What effect does the staffing shortage have on value?

A direct one, because capacity that cannot be staffed does not earn. Acquirers price staffed and occupied capacity, not licensed capacity, and they examine turnover and agency dependence closely. A persistently high agency share is read as a structural margin issue rather than a temporary measure. Conversely, a stable workforce in a tight local labour market is among the few genuinely defensible competitive positions in this sector.

Does the reputational scrutiny of recent years affect a sale?

Yes, and in a way that favours well-run businesses. Quality, staffing and governance diligence is now conducted with an intensity that did not exist before, and an unblemished regulatory record has moved from a hygiene factor to a price argument. For an owner this means that the inspection and complaints record should be assembled and explained before an approach, in the same way as the financial information.

What size of business justifies a structured process?

ConAlliance advises on transactions between EUR 15m and 250m enterprise value. Across Europe the great majority of care providers are single-site operators below that threshold. The range is reached by groups with several sites, by single assets with substantial freehold property and by specialised providers with high revenue density per case. Below it, a regional succession adviser is the better route. We state the threshold in advance because it is resolved in the first conversation in any event.

Strict confidentiality, inside the business and outside it, is the condition for a secure completion. Approach us in complete confidence.

Quickcontact

Dipl.-Kfm. Martin Franz

Partner
+49 (89) 809 53 63- 0
Curriculum vitae & references

Günter Carl Hober

Managing Partner
+49 (89) 809 53 63- 0
Curriculum vitae & references

Prof. Dr. Dr. Ulrich Hemel

Partner
+49 (89) 809 53 63- 0
Curriculum vitae & references

Cliff Murphy, MBA

Managing Director United Kingdom
+44 (20) 81 44 36 00
Curriculum vitae & references

Peer-Olof Andersen

Head of Scandinavia
+44 (20) 81 44 36 00
 

Dr. Charlotte Rothmann

Head of the Americas
+1 (312) 38 00 85 0
Curriculum vitae & references

Gun-Woo Kim, MBA

Head of East-Asia
+852 8197 90 20
 
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ConAlliance is specialized in mergers and acquisitions, business transactions advisory and investment baning services in the sector of:

  • care home, mergers, acquisitions,
  • rest home , investment banking,
  • foster home, corporate finance,
  • nursing home, divestiture,
  • special-care, merger,
  • home care, acquisition,
  • retirement home
  • residential care home for the elderly,
  • convalescent home,
  • skilled nursing facility (SNF),
  • eldercare,
  • intermediate care.

The growth drivers of inpatient nursing are the demographic changes and the shift from outpatient to inpatient. Germany will record a high demand and requirement for nursing places. In some regions of East Germany demand and requirement for nursing places by 2020 will exceed 50%.